패키지 레슨 개요
레슨은 일반적으로 시간순으로 예약해야 합니다. 예를 들어 두번째 수업은 첫번째 수업 다음에 예약해야합니다.
레슨 상세 내용
Lesson pack: Four negotiation lessons
1. Conflict resolution styles (grammar phrases)
2. Negotiation meetings (role playing/speaking)
3. Conflict narratives (reading and listening)
4. Agree to disagree (active participation and vocabulary)
CONFLICT RESOLUTION STYLES
Conflict resolution styles
Address the Conflict
Name the kinds of conflicts that arise in your workplace.
Ignoring a problem in the workplace may seem like a good idea.
When it comes to people's problems, ignoring them is rarely the right solution.
Listen to all parties concerned.
This reaction can cause the parties to feel bullied, forgotten, unimportant, and disgruntled.
Clarify the Issue Causing the Conflict
Take the time to find out exactly what's going on. Check your sources, and don't rely on the company rumor mill.
Bring the Involved Parties Together to Talk
To get to the root of the problem, you must go directly to the source: the two or more parties involved in the conflict. Be open and positive in your communication and encourage them to do the same.
Identify a Solution
Arrive at a solution acceptable to everyone involved. Emphasize the importance of a win-win scenario, where everyone keeps their job, and tension at work is reduced. Offer compromises or trade-offs.
Monitor and Follow Up
Follow-up is vital to good conflict resolution.
Is everyone abiding by the agreement? Are both parties satisfied with the outcome? Are boundaries being observed?
Conflict vocabulary
Students start with matching the relevant verbs to make common collocations (e.g. address an audience; to cast doubt etc. follow up with word list link).
카페토크의 취소 방침
패키지 레슨 취소에 대해
(2) 강사가 첫번째 패키지 리퀘스트를 확정할 때 패키지 레슨 전체를 확정하는 것으로 간주하여 나머지 레슨에 대한 쿠폰이 자동으로 발행됩니다.
패키지 레슨 중 개별 리퀘스트 취소에 대해
리퀘스트 확정 전
- 언제든 취소 가능
리퀘스트 확정 후
- 레슨 시작 24시간 전→ 언제든 취소 가능
- 레슨 시작 24시간 이내→ 취소 요금이 발생할 수 있습니다.
-
노쇼→ 취소 요금이 발생할 수 있습니다.
(자세한 사항은 강사에게 문의해 주시기 바랍니다.)
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