Shervilyn Gablinez Positive and Negative Messages
 

Positive and Negative Messages

50 分鐘
2,100
Recognize positive and negative messages conveyed in a text.

課程介紹

The main difference between these two types of messages is the feeling of optimism found in the positive message and the lack thereof in the negative message. That’s not to say there’s no finality in the positive message and no hope in the negative, but instead refers to the limitations of the type of message. The implication in the positive message is one of opportunity – there is no limit of opening job orders or requesting assistance. It is always there. The negative message, on the other hand, conveys a feeling of decisiveness. A decision has been made and it is final. What was an opportunity no longer exists. The negative message delivers the information in a succinct and professional manner, not divulging too much or too little information. Both of these types of messages serve one common purpose: to disseminate information and encourage the understanding and acceptance of that information.

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