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Let's look at some of the ways we can keep our customers happy with good interactions and dealing of customer complaints.
Description
Are you in the customer service department? Let's work on our skills in dealing with customers!
Vocabulary and Phrases: Customer satisfaction, complaint, feedback, service recovery, loyalty.
Vocabulary and Phrases: Customer satisfaction, complaint, feedback, service recovery, loyalty.
Skills: Handling customer complaints, ensuring customer satisfaction, improving service quality.
Practice Scenarios: Role-playing customer service interactions.
Cafetalk's cancellation policy
Before request is confirmed (fixed)
- Cancellation possible at any time without charge.
After request is confirmed (fixed)
- More than 24 hours before lesson start time.→ Cancellation is possible at any time.
- Less than 24 hours before lesson start time.→ The tutor may take a cancellation fee.
-
No-Show→ The tutor may take a cancellation fee.
(Please check with the tutor for details.)
Lessons by this tutor
All Lessons
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Business English - Presentations and Public Speaking
Let's work on your presentation skills and speaking to groups!30min 1,300P -
Business English
Let’s work on your English language skills in business settings. You can bring the topic!25min 1,300P -
English Conversations - Workplace Anxiety
Let's explore the impact of anxiety in the workplace, including stress related to job performance, deadlines, and workplace culture. We will also discuss strategies for managing workplace anxiety.25min 1,100P -
English conversations - What is my purpose in life? -
Ever wondered what your purpose is in life? Let's chat about this topic together and learn expressions and vocabulary along the way!25min 1,100P -
Daily conversations - "being depressed"
Let's talk about this topic together! I will also share good vocabulary, expressions and sentence structures so that you will master this topic!25min 1,000P -
Coffee shop Talk (English) - Ordering at Starbucks!
How do I order or have a conversation with the Barista at Starbucks about my coffee?25min 1,100P -
English Conversation Class
Practice your spoken English, improve your fluency and enhance your vocabulary!15min 600P -
Ready to dive into entrepreneurship? Explore the good and bad with me!
With 5 Years experience in entrepreneurship: Let's unpack the highs and lows of entrepreneurship and discuss your thoughts about them!45min 3,900P -
Want to start your own small business?
Ever thought about starting your own small business but you just don't know where or how to begin?50min 3,900P
