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课程介绍
In this lesson, we will explore a range of general business topics that are essential for success in the workplace. We will cover strategies for effective communication with customers and clients, including active listening, empathy, and conflict resolution. We will also discuss the importance of professionalism and ethical behavior in the workplace, and explore strategies for managing time, prioritizing tasks, and staying organized.
Throughout the lesson, we will focus on practical, real-world examples to help you apply these concepts to your own work situation. We will also provide opportunities for practice and feedback to help you build your confidence and improve your skills. By the end of the lesson, you will have gained a deeper understanding of general business topics that will prepare you for a variety of job roles and enhance your overall professional development.
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讲师提供的课程
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