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Do you work in an international hotel or a restaurant, and you lack the confidence to speak to English speaking guests? Then this is the lesson for you!
课程包信息
此为 5 堂课程的课程包。当讲师确定第 1 堂课程预约后，另外 4 堂将会以优惠券的形式自动发送供之后预约使用。请注意，课程包优惠券使用期限为第 1 堂课程时间后的 30 天内。
课程应按时间顺序预约，即第 2 堂课程的时间应在第 1 堂之后。以此类推。
课程应按时间顺序预约，即第 2 堂课程的时间应在第 1 堂之后。以此类推。
课程介绍
Interacting with English speaking guests can be difficult! Each country has its own set of unique vocabulary and the accents are hard to understand.
In these lessons, you will learn how to:
In these lessons, you will learn how to:
- Take a reservation over the phone
- Take a food order
- Assist with guest / customer requests and questions
- Deal with guest / customer complaints
- How to upsell
- How to reply to guest / customer feedback on social media
- How to write an email
- How to deal with difficult guests / customers
You will learn important vocabulary, pronunciation, tone and culture.
Cafetalk 的取消政策
课程包取消规定
• 「未开始」的课程包(1)随时可以取消。取消后点数将全额退还。若欲取消「进行中」的课程包(2)，将退还剩馀课程的50％点数。
(1) 「未开始」係指课程包尚未经讲师确定。
(2) 「进行中」係指课程包中已有一堂课程经确定。（当讲师确定第一堂课程预约后，系统将自动發送课程包剩馀课程的优惠券供之后预约使用。）
(2) 「进行中」係指课程包中已有一堂课程经确定。（当讲师确定第一堂课程预约后，系统将自动發送课程包剩馀课程的优惠券供之后预约使用。）
取消单堂课程包课程
• 若欲取消单堂课程包课程而非整个课程包，请至该课程预约详细页面取消。取消费依讲师的一般课程取消政策而定，但「收取 50% 课程费用为取消费」将不适用。课程包优惠券仅可能返还或抵用。
课程预约确定前
- 随时可以取消。
课程预约确定后
- 课程时间前 24 小时以上→ 随时可以取消。
- 课程时间前 24 小时內 → 讲师将可能收取消费。
-
缺席→ 讲师将可能收取消费。
(请与讲师确认详情。)
讲师提供的课程
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Counselling Lesson
Having trouble deciding what lessons to take? Not quite sure what your English level is? In this session, we can discuss what you would like to do and which of my lessons would be a good fit for you.20 分钟 700 点 -
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Proofreading - Short Documents
Proofreading services for both business and academic documents. 400 points per 200 words.0 分钟 400 点 -
Proofreading - Large Documents
Proofreading services for both business and academic documents. 1,800 points per 850 words.0 分钟 1,800 点 -
Travel English
Are you thinking of travelling to an English speaking country, but you feel anxious about booking hotels and restaurants? Then this is the lesson for you!30 分钟 1,000 点 -
Customer Service English - Hotels and Restaurants
Do you work in an international hotel or a restaurant, and you lack the confidence to speak to English speaking guests? Then this is the lesson for you!50 分钟 1,600 点 -
Interview Skills
Are you about to take an interview at an international company in your country? Or perhaps you're thinking of taking an interview at a company in an English speaking country, but you're not confident in your language skills? I can help!50 分钟 1,800 点 -
Interview Skills
Are you about to take an interview at an international company in your country? Or perhaps you're thinking of taking an interview at a company in an English speaking country, but you're not confident in your language skills? I can help!50 分钟 X 5 8,000 点5 堂课程包
