B2B Effective Conversation With Clients, Coworkers & Supervisors – Part 1

50Min X 4
4,400 P
Pack of 4
1,100 Points per lesson
With a good grasp of English, you will be able to communicate with visitors, clients and colleagues easily and confidently!

Lesson Pack Details

This is a 4-lesson pack. You will be issued 3 “coupons” when the first request is confirmed. You will be able to use these coupons for subsequent requests in the pack. Please note that all requests related to this pack must be taken within 3 days of the first lesson date.

Lessons should generally be booked chronologically, meaning that the second lesson should be booked after the first, and so on.

Detalles de la lección

With the right English vocabulary, you can communicate your ideas and suggestions more effectively and professionally. It can also help you better understand instructions or tasks, as well as navigate any potential conflicts or misunderstandings. It is important to be able to communicate effectively with prospects, clients, and colleagues. 

To do this, you must learn the specific words and phrases that will help you carry out your day-to-day work.
 

  Lesson 1 :
At reception

 How to greet new visitors
How to have small talk with visitors
How to assist visitors at the company
Reception phrases to use with visitors

Lesson 2 :
Describing what you do to clients in the meeting room.
Asking somebody about their profession
Talk about your work and responsibilities.

Lesson 3 :
Learn what people like by asking them.
Small talk
Ask if things are okay.
Tips: American English lingo vs British English

Lesson 4 :
Ask for information via email.
how to inquire via email
Write and explain what you need in a formal email.

see you in class!(:


Política de cancelación de Cafetalk

Cancellation of pack lessons

• 'Unstarted' lesson packs(1) can be cancelled any time. Used Points will be completely refunded. If a 'started' lesson pack(2) is cancelled, you will be refunded 50% of the price of the remaining lessons provided that the lessons are unrequested, unconfirmed or not within 24 hours of their scheduled start times.
(1) A lesson pack for which none of the requests have been confirmed by the tutor.
(2) A lesson pack with at least one confirmed request. (By confirming the date and time for the first lesson in the pack the tutor confirms the pack as a whole and coupons are automatically issued)

Cancelling individual requests in a pack

• If you wish to cancel a single lesson that belongs to a pack but not the whole pack, you can do so via the request page. In this case, the coupon used to book the lesson will either be refunded or collected, based on the tutors single-lesson cancellation policy. Please note that any 50% partial refunds in the tutors single-lesson cancellation policy do not apply to lesson packs and the tutor may choose to either refund or collect the coupon in those cases.

Antes de que la solicitud haya sido confirmada.

  • Es posible hacerlo en cualquier momento.

Luego de que la solicitud de clase haya sido confirmada

  • Más de 24 horas antes del inicio de la clase→ Es posible hacerlo en cualquier momento.
  • Menos de 24 horas antes del inicio de la clase→ Pueden aplicarse cargos por cancelación.
  • No-Show→ Pueden aplicarse cargos por cancelación.
    (La cantidad puede variar en función del tutor, por favor comuníquese con su tutor/a)

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