Latest request: More than 1 month ago
Welcome to our hotel!
A class for people who work in hotels and hope to be able to communicate with their guest in English.
Kurspaket Inhalt
Dies ist ein 3-Kurse Paket. Du erhältst 2 “Gutscheine” sobald die Buchung bestätigt wurde. Mit den Gutscheinen kannst Du dann die verbleibenden Kurse buchen. Bitte beachte, dass alle Kurse in diesem Kurspaket innerhalb von 45 Tagen ab Bestätigungsdatum der ersten Kursbuchung belegt werden müssen, da sie sonst verfallen.
Lessons should generally be booked chronologically, meaning that the second lesson should be booked after the first, and so on.
Lessons should generally be booked chronologically, meaning that the second lesson should be booked after the first, and so on.
Kursinhalt
If you are hoping to work in a hotel or are currently working in a hotel this class is for you! This class would center around different areas of working as part of guest relations to help you provide better service to your customers also understanding if the customer has any questions or special requests.
Some of the main topics of this lesson covers:
- Check In Procedures
- Check Out Procedures
- Introducing Hotel Amenities
- Giving Directions
- Giving Recommendations
- Taking and Modifying Reservations (Phone/Email)
Each lesson pack will cover the grammar, and vocabulary of what you would need and roleplaying scenarios to help you practice and be comfortable with the grammar. Roleplaying would also help with listening and comprehension practice.
Some of the main topics of this lesson covers:
- Check In Procedures
- Check Out Procedures
- Introducing Hotel Amenities
- Giving Directions
- Giving Recommendations
- Taking and Modifying Reservations (Phone/Email)
Each lesson pack will cover the grammar, and vocabulary of what you would need and roleplaying scenarios to help you practice and be comfortable with the grammar. Roleplaying would also help with listening and comprehension practice.
Cafetalk Rücktrittsregelung
Cancellation of pack lessons
• 'Unstarted' lesson packs(1) can be cancelled any time. Used Points will be completely refunded. If a 'started' lesson pack(2) is cancelled, you will be refunded 50% of the price of the remaining lessons provided that the lessons are unrequested, unconfirmed or not within 24 hours of their scheduled start times.
(1) A lesson pack for which none of the requests have been confirmed by the tutor.
(2) A lesson pack with at least one confirmed request. (By confirming the date and time for the first lesson in the pack the tutor confirms the pack as a whole and coupons are automatically issued)
(2) A lesson pack with at least one confirmed request. (By confirming the date and time for the first lesson in the pack the tutor confirms the pack as a whole and coupons are automatically issued)
Cancelling individual requests in a pack
• If you wish to cancel a single lesson that belongs to a pack but not the whole pack, you can do so via the request page. In this case, the coupon used to book the lesson will either be refunded or collected, based on the tutors single-lesson cancellation policy. Please note that any 50% partial refunds in the tutors single-lesson cancellation policy do not apply to lesson packs and the tutor may choose to either refund or collect the coupon in those cases.
Vor der Bestätigung einer Kursbuchung
- Stornierung jederzeit möglich
Nach der Bestätigung einer Kursbuchung
- Mehr als 24 Stunden vor Kursbeginn→ Stornierung jederzeit möglich
- Weniger als 24 Stunden vor Kursbeginn→ Stornogebühren können anfallen.
-
No-Show→ Stornogebühren können anfallen.
(Der Betrag kann je nach TutorIn variieren. Bitte nimm Kontakt mit Deiner Tutorin/ Deinem Tutor auf.)
Alle Kurse von dieser/m TutorIn
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