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ashleyjayne B2B Effective Conversation With Clients, Coworkers & Visitors – Part 2
Language English   Available for multiple students Professional Intermediate level For parents For adults
 

B2B Effective Conversation With Clients, Coworkers & Visitors – Part 2

50Min. X 4
4,400 P
Estimated of points
Paket mit 4 Kursen
1,100 Punkte pro Kurs
Learn the phrases used in the workplace to feel more confident and comfortable in a professional setting
Kurs buchen

Kurspaket Inhalt

Dies ist ein 4-Kurse Paket. Du erhältst 3 “Gutscheine” sobald die Buchung bestätigt wurde. Mit den Gutscheinen kannst Du dann die verbleibenden Kurse buchen. Bitte beachte, dass alle Kurse in diesem Kurspaket innerhalb von 3 Tagen ab Bestätigungsdatum der ersten Kursbuchung belegt werden müssen, da sie sonst verfallen.

Lessons should generally be booked chronologically, meaning that the second lesson should be booked after the first, and so on.

Kursinhalt

To be successful in a professional setting, it is important to learn the language that is most used in your workplace! 

It is vital to understand the language of your coworkers, customers, and supervisors, as well as the language of the industry you are working in. 

This includes being able to read, write, and understand emails, reports, and other documents in the English language. it’s also important to be able to communicate effectively in both verbal and non-verbal ways. Knowing the basics of small talk, as well as being able to hold a conversation, are important skills to have when interacting with coworkers and customers.

Lesson 1:
how to write an informal email.
Make a request
Ask for help

Lesson 2 :
You’ll learn how to write and respond to invitations in the workplace. Formally and Informally
Give detailed information about events
Describe corporate events.

Lesson 3 – you’ll learn how to answer incoming calls professionally.
Explain somebody is not available.
Return missed calls.

Lesson 4 - you’ll learn to check
telephone numbers, thank people,
ask to speak to somebody.



See you in class! (:

 

 

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Cancellation of pack lessons

• 'Unstarted' lesson packs(1) can be cancelled any time. Used Points will be completely refunded. If a 'started' lesson pack(2) is cancelled, you will be refunded 50% of the price of the remaining lessons provided that the lessons are unrequested, unconfirmed or not within 24 hours of their scheduled start times.
(1) A lesson pack for which none of the requests have been confirmed by the tutor.
(2) A lesson pack with at least one confirmed request. (By confirming the date and time for the first lesson in the pack the tutor confirms the pack as a whole and coupons are automatically issued)

Cancelling individual requests in a pack

• If you wish to cancel a single lesson that belongs to a pack but not the whole pack, you can do so via the request page. In this case, the coupon used to book the lesson will either be refunded or collected, based on the tutors single-lesson cancellation policy. Please note that any 50% partial refunds in the tutors single-lesson cancellation policy do not apply to lesson packs and the tutor may choose to either refund or collect the coupon in those cases.

Vor der Bestätigung einer Kursbuchung

  • Stornierung jederzeit möglich

Nach der Bestätigung einer Kursbuchung

  • Mehr als 24 Stunden vor Kursbeginn→ Stornierung jederzeit möglich
  • Weniger als 24 Stunden vor Kursbeginn→ Stornogebühren können anfallen.
  • No-Show→ Stornogebühren können anfallen.
    (Der Betrag kann je nach TutorIn variieren. Bitte nimm Kontakt mit Deiner Tutorin/ Deinem Tutor auf.)

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