Practice speaking common call centre phrases
课程介绍
A professionally crafted lesson, so you can privately improve your speaking and intonation for a business environment.
I have several years of experience working on a helpline and within customer facing enviroments, so you can feel confident that you will recieve the support you need to improve your language skills.
You will receive:
• Practical material before your session and the opportunity to request specific support if needed.
• Genuine support during your session, so you can practice and repeat as many times as needed.
I have several years of experience working on a helpline and within customer facing enviroments, so you can feel confident that you will recieve the support you need to improve your language skills.
You will receive:
• Practical material before your session and the opportunity to request specific support if needed.
• Genuine support during your session, so you can practice and repeat as many times as needed.
• Follow on tasks to enhance learning.
These sessions have been designed for business students, but I can alter the sessions to suit your individual needs.
By the end of the session you will have learnt how to:
• Speak between 8-10 common phrases used within a customer service environment.
• Identify and connect the appropriate responses to common difficulties within customer service environments.
• Practice with common call centre scripts in preparation for work.
I look forward to working with you!
By the end of the session you will have learnt how to:
• Speak between 8-10 common phrases used within a customer service environment.
• Identify and connect the appropriate responses to common difficulties within customer service environments.
• Practice with common call centre scripts in preparation for work.
I look forward to working with you!
Cafetalk 的取消政策
课程预约确定前
- 随时可以取消。
课程预约确定后
- 课程时间前 24 小时以上→ 随时可以取消。
- 课程时间前 24 小时內 → 讲师将可能收取消费。
-
缺席→ 讲师将可能收取消费。
(请与讲师确认详情。)
讲师提供的课程
-
INTERVIEW PRACTICE SUPPORT
Speaking practice for common interview questions and answers.45 分钟 3,400 点