Practice speaking common call centre phrases
Detalles de la lección
A professionally crafted lesson, so you can privately improve your speaking and intonation for a business environment.
I have several years of experience working on a helpline and within customer facing enviroments, so you can feel confident that you will recieve the support you need to improve your language skills.
You will receive:
• Practical material before your session and the opportunity to request specific support if needed.
• Genuine support during your session, so you can practice and repeat as many times as needed.
I have several years of experience working on a helpline and within customer facing enviroments, so you can feel confident that you will recieve the support you need to improve your language skills.
You will receive:
• Practical material before your session and the opportunity to request specific support if needed.
• Genuine support during your session, so you can practice and repeat as many times as needed.
• Follow on tasks to enhance learning.
These sessions have been designed for business students, but I can alter the sessions to suit your individual needs.
By the end of the session you will have learnt how to:
• Speak between 8-10 common phrases used within a customer service environment.
• Identify and connect the appropriate responses to common difficulties within customer service environments.
• Practice with common call centre scripts in preparation for work.
I look forward to working with you!
By the end of the session you will have learnt how to:
• Speak between 8-10 common phrases used within a customer service environment.
• Identify and connect the appropriate responses to common difficulties within customer service environments.
• Practice with common call centre scripts in preparation for work.
I look forward to working with you!
Política de cancelación de Cafetalk
Antes de que la solicitud haya sido confirmada.
- Es posible hacerlo en cualquier momento.
Luego de que la solicitud de clase haya sido confirmada
- Más de 24 horas antes del inicio de la clase→ Es posible hacerlo en cualquier momento.
- Menos de 24 horas antes del inicio de la clase→ Pueden aplicarse cargos por cancelación.
-
No-Show→ Pueden aplicarse cargos por cancelación.
(La cantidad puede variar en función del tutor, por favor comuníquese con su tutor/a)
Todas las clases del (de la) tutor/a
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