English
日本語
한국어
简体中文
繁體中文
Italiano
español
Deutsch
Русский
Useful terms for different purposes in business correspondence
Detalles de la lección
While we send a lot of emails on daily basis, many of them are not effective. Very often it is difficult to read or process emails hanging around because the recipient is unclear on how to reply or act. This is something that should not happen. Etiquette, style, and format are essential to writing emails that get results.
The expected result of the lesson - quality written business e-mail for various business occasions.
This lesson includes various “how-to” items as follows:
Greetings and starting including why you're writing
-
reconnecting with old costumers
- introducing value
- referring to the previous contact
- Making a request
- Making an offer
- Talking about problems and solutions
- Asking for clarifications
- Asking questions
- Call to action
- Talking about meetings
- Giving good news
- Giving bad news
- Apologizing
- Attaching documents
- Closing remarks
Política de cancelación de Cafetalk
Antes de que la solicitud haya sido confirmada.
- Es posible hacerlo en cualquier momento.
Luego de que la solicitud de clase haya sido confirmada
- Más de 24 horas antes del inicio de la clase→ Es posible hacerlo en cualquier momento.
- Menos de 24 horas antes del inicio de la clase→ Pueden aplicarse cargos por cancelación.
-
No-Show→ Pueden aplicarse cargos por cancelación.
(La cantidad puede variar en función del tutor, por favor comuníquese con su tutor/a)
Todas las clases del (de la) tutor/a
-
-
Expressions for Starting, Continuing, and Ending a Conversation
Conversation in a business environment55min 1,500P -
