Thumbnail Image

7 C's in Difficult Conversations

Iain Shippey

7 C's in Difficult Conversations:


Think about a recent tricky conversation that you had with someone. What was the hardest thing for you in that moment?


Roberta Chinsky Matuson in her book Can we Talk? Introduces 7 C's for managing difficult conversations:


Confidence

Clarity

Compassion

Curiosity

Compromise

Credibility 

Courage


Join this lesson to help think through what you need to say in a difficult conversation.


Added to Saved

This column was published by the author in their personal capacity.
The opinions expressed in this column are the author's own and do not reflect the view of Cafetalk.

Lesson

Comments (0)

Login to Comment Log in »

from:

in:

Lesson Categories

Language Fluency

English   Native
Afrikaans   Fluent

Iain Shippey's Most Popular Columns

  • The iCAN's of FATHERING

    The National Center for Fathering developed the iCANs of Fathering as a framework to help fathers e...

    Iain Shippey

    Iain Shippey

    0
    154
    Nov 1, 2024
  • The Five Practices of Exemplary Leadership

    Leadership isn’t about being in a formal position. Rather, it’s about having the courage and spiri...

    Iain Shippey

    Iain Shippey

    0
    106
    Nov 4, 2024
  • Leaders challenge the Process

    Challenging the Process “Leaders venture out. Although many people in our studies attributed thei...

    Iain Shippey

    Iain Shippey

    0
    90
    Nov 5, 2024
  • Self-talk in sports and life

    Harnessing the Power of Self-Talk in Sports In sports, athletes know that training isn't just phys...

    Iain Shippey

    Iain Shippey

    0
    68
    Nov 6, 2024
« Back to List of Tutor's Column
Got a question? Click to Chat