Good Communication: Conversations in English, Life Skills
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7 C's in Difficult Conversations:
Think about a recent tricky conversation that you had with someone. What was the hardest thing for you in that moment?
Roberta Chinsky Matuson in her book Can we Talk? Introduces 7 C's for managing difficult conversations:
Confidence
Clarity
Compassion
Curiosity
Compromise
Credibility
Courage
Join this lesson to help think through what you need to say in a difficult conversation.
If you are undergoing medical treatment, recuperating from an illness, have been diagnosed with mental health issues, or if you are pregnant, please consult with a medical professional before taking a lesson.
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