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Practice speaking common call centre phrases
Description
A professionally crafted lesson, so you can privately improve your speaking and intonation for a business environment.
I have several years of experience working on a helpline and within customer facing enviroments, so you can feel confident that you will recieve the support you need to improve your language skills.
You will receive:
• Practical material before your session and the opportunity to request specific support if needed.
• Genuine support during your session, so you can practice and repeat as many times as needed.
I have several years of experience working on a helpline and within customer facing enviroments, so you can feel confident that you will recieve the support you need to improve your language skills.
You will receive:
• Practical material before your session and the opportunity to request specific support if needed.
• Genuine support during your session, so you can practice and repeat as many times as needed.
• Follow on tasks to enhance learning.
These sessions have been designed for business students, but I can alter the sessions to suit your individual needs.
By the end of the session you will have learnt how to:
• Speak between 8-10 common phrases used within a customer service environment.
• Identify and connect the appropriate responses to common difficulties within customer service environments.
• Practice with common call centre scripts in preparation for work.
I look forward to working with you!
By the end of the session you will have learnt how to:
• Speak between 8-10 common phrases used within a customer service environment.
• Identify and connect the appropriate responses to common difficulties within customer service environments.
• Practice with common call centre scripts in preparation for work.
I look forward to working with you!
Cafetalk's cancellation policy
Before request is confirmed (fixed)
- Cancellation possible at any time without charge.
After request is confirmed (fixed)
- More than 24 hours before lesson start time.→ Cancellation is possible at any time.
- Less than 24 hours before lesson start time.→ The tutor may take a cancellation fee.
-
No-Show→ The tutor may take a cancellation fee.
(Please check with the tutor for details.)
Lessons by this tutor
-
INTERVIEW PRACTICE SUPPORT
Speaking practice for common interview questions and answers.45min 3,400P